Ukraine is a signatory to the 1951 Geneva Convention on Refugees and has relevant national legislative and procedural framework, but provides very limited material assistance to refugees and asylum seekers.

While advocating the improvements of Ukrainian asylum system, the UNHCR under its mandate provides the concerned population with legal and social support through its legal and social implementing partners.

“The Tenth of April” is a non-government organization which implements the UNHCR program of social assistance and refugees’ communities empowerment in Odesa and Odesa oblast in accordance with the UNHCR policies, priorities and operating procedures.

We are seeking a dynamic and proactive team player, with a strong interest in communication and self-development in refugee issues, to complete a contract employment as a Community outreach worker.

Duties and Responsibilities

The Community outreach worker as the team member is expected to:

  • Ensure understanding and exercising the Community-based Approach in collaboration with other team members.
  • Invest time in gathering information about the refugees’ communities in Odesa and Odesa oblast, learning about their background, composition, and current dynamics.
  • In close cooperation with the communities’ representatives analyze the protection needs, set the priorities, based on the community’s own assessments and the UNHCR’s ability to deliver.
  • In close cooperation with the communities’ representatives develop and implement the activities plan in order to meet the jointly identified priorities.    
  • In close cooperation with the communities’ representatives monitor and evaluate implementing process in order to identify shortcomings and provide for transparency and accountability.
  • Facilitate and organize the work of the integration club for the project beneficiaries.
  • Analyse the potential stakeholders, map the capacities in order to meet the PoCs’ protection needs.
  • Jointly with the team members conduct other activities in order to find the best durable solution for the concerned population.
  • Fill in the reporting documents.
  • Record in-time manner the information in the database.

Qualifications Required:

  • General understanding of the UNHCR mission and mandate.
  • Bachelor’s degree in Humanitarian, Social Sciences or other relevant field.
  • Experience in refugees’ protection field is desirable but not essential. The individuals with background in education, social work, human rights, communications, advocacy, journalism, international relations, development studies or other relevant disciplines are encouraged to apply.
  • The candidate is expected to have genuine desire to adapt to the project context and generate the ideas to address the protection needs of the concerned population.
  • Experience in carrying-out social projects is desirable.
  • Understanding of group processes, conflict-resolution and mediation.
  • Advanced knowledge of oral and written English and Ukrainian.
  • Excellent computer skills (MS Office essential).

Skills Required:

  • Listening Skills in order to understand needs, demands and preferences of the project clients and stakeholders.
  • Strong written and verbal Communication Skills in order to counsel, negotiate and report in an efficient manner.
  • Negotiating Skills in order to facilitate processes with the project stakeholders who have various levels of power and decision-making capacities, to open discussions on sensitive issues.
  • Good observation skills and analytical skills in order to adjust the project activities in the changing context.
  • Empathy in order to express genuine concern for the beneficiaries’ needs and willingness to respond.
  • Psychological maturity to deal with vulnerable applicants.
  • Tolerant behavior in order to respect individuals of various cultures, ages, genders, races, religions, traditions.
  • Time Management Skills in order to analyze the workload, assign priorities, and maintain focus on productive endeavors
  • Managing Skills in order to plan, implement, and evaluate the processes.
  • Team Working in order to generate problem-solving strategies, provide with constructive feedback, etc.

Location:

The selected Community outreach worker will be based with the project team in Odesa and work under the Project Manager supervision. 

Conditions:

The contract is expected to begin at the earliest convenience and be available until 2025. The role is full-time from 9am to 6pm, Monday to Friday.

How to apply:

Interested applicants should submit their letter of motivation and CV in English to Ця електронна адреса захищена від спам-ботів. Вам необхідно увімкнути JavaScript, щоб побачити її. indicating “Community outreach worker” in the subject of the email.

The deadline for applications is 01 April 2025.

“The Tenth of April” seeks to sustain its workforce diversity. Applications are encouraged from all qualified candidates without distinction on grounds of race, national origin, age, religion, disability, sexual orientation and gender identity.